Turn more enquiries into customers.

It is a done-for-you system that catches every enquiry, follows it up automatically and helps you turn more of them into paying customers. Every enquiry is answered in minutes, missed calls get a text back and quotes are chased up. It is £99 a month plus VAT, with no setup fee and no 12 month contract. Find out more about the Sales System.

Most small businesses do not lose customers on price. They lose them because a call was missed or an enquiry was not answered quickly enough, so the customer went to someone else. The business that replies first often wins the job. The Sales System replies straight away and keeps every lead in one place, so nothing slips through.

• A CRM to see every lead, customer and conversation in one place
• Automatic text and email follow-ups for every new enquiry
• Missed call text-back
• Online booking into your diary, with reminders
• Review requests after every sale
• AI chat on your website
• AI writing tools, free up to 10,000 words a month
• 250 texts a month, sent or received (extra texts 10p each plus VAT)
• 1 hour of support every month

No. The software is included in the £99 a month plus VAT, along with 250 texts a month, AI website chat, AI writing up to 10,000 words a month and an hour of support. The only extras are optional: the AI voice agent, a done-for-you monthly newsletter, AI writing beyond 10,000 words, and texts beyond 250 a month at 10p each plus VAT.

No. There is no setup fee and nothing to pay upfront. You pay £99 a month plus VAT from the start, and any add-ons are clearly priced.

250 texts a month are included in the £99, which is enough for most small businesses. That covers everyday use like replies to new enquiries, missed call texts, reminders and review requests. Texts your customers send back to you also count towards the 250. If you need more, extra texts are 10p per text plus VAT. A text over 160 characters counts as two, so we keep your automatic messages short.

Extra AI writing is 10p per 1,000 words plus VAT. We show this clearly so there are no surprises on your bill.

Usually 2 to 4 weeks. We set everything up around how your business works, connecting your website forms, phone number and diary and writing your messages, and keep you updated along the way.

Any small business that gets enquiries by phone, website or social media and wants to reply faster: trades, cleaners, beauty and wellness, clinics and therapists, consultants, coaches and local services. If you book appointments, send quotes or rely on reviews and repeat customers, it will save you time and win you more work.

Yes. The Sales System works with any website, and you do not need a website from us. We connect your website forms, phone number and diary so everything comes into one place.

No, it is a separate service at £99 a month plus VAT, whether or not your website is with us. The two work really well together though, as your website’s forms and chat feed straight into it.

Yes. New enquiries get a text, a WhatsApp message and an email straight away, booking reminders go by email and WhatsApp, and you can reply to customers by SMS, WhatsApp or email from one inbox.

Yes. Leads from your Facebook, Google, Bing and LinkedIn ads go straight into your CRM, get an instant reply and are labelled by source, so you can see which ads bring in customers.

Yes. You ask people to comment a word on your post, like INFO or PRICES, and everyone who does gets a private message from your business straight away with the link or details they asked for. They are added to your CRM too, so you can follow up.

We build it for you, tailored to your business: we connect your Facebook page and Instagram, write the messages in your voice, choose the keywords with you and test it before it goes live. Your hour of support each month covers changes, so we can add new keywords for new offers, update the messages or point them to new pages as your business grows.

Yes. You get your own CRM and phone app, so every enquiry, call, chat and booking is in one place and you can reply from anywhere.

Yes. The caller gets an instant text from your business number saying you will call them back, with a link to book, so they do not ring the next company.

Yes. Missed calls already get a text back, and you can add our AI voice agent, which answers your calls, takes the caller’s details and what they need, and passes them straight to you.

• 1 hour of calls a month: £34.99 plus VAT
• 3 hours of calls a month: £59.99 plus VAT
• Each extra hour: £29.99 plus VAT

No, the AI voice agent is only available as an add-on to the Sales System, because it relies on the same CRM and follow-ups to work properly.

Yes. Once you have sent a quote, polite follow-ups go out by email and WhatsApp until you get an answer.

Yes. Customers get reminders by email and WhatsApp before their appointment, and anyone who misses it is automatically invited to rebook.

Yes. Happy customers are asked for a Google review and a referral after every sale, automatically.

Yes. Past customers and old leads are invited back with three friendly emails over two weeks, including an offer, and current customers hear about services they have not tried yet.

Yes. We can write one newsletter a month for you for £19.99 a month plus VAT, and send it to you to approve before it goes out. If you would rather write your own, the AI writing tools included in the £99 make it quick.

No. We write the messages so they sound like you, and you can ask for any wording to be changed. Your customers just get a quick, friendly reply from your business.

Yes. You can send estimates and invoices, including recurring invoices, and take card payments online by connecting Stripe (PayPal and Square are also supported). When a customer approves an estimate, it can turn into an invoice automatically.

Yes. It connects with Google Calendar, Outlook (Office 365 and Outlook.com) and iCloud. Your existing appointments block out the time so customers cannot double-book you, and new bookings can be added to your own calendar automatically.

Yes. Each member of your team can have their own login, with no limit on the number of users. You can also choose what each person can see, for example someone who only looks after bookings.

Yes. The simplest way is to forward your current number to the new business number we set up, so nothing changes for your customers. Or we can move (port) your number across completely. UK numbers are moved by HighLevel’s support team, so this takes a little longer.

Yes. Send us your list as a spreadsheet and we will import it for you. If the same person appears twice, the system merges them by phone number or email. Just make sure the people on your list have agreed to hear from you.

Yes. Your contacts are your data. If you decide to leave, we can export them for you as a spreadsheet (CSV file), which you can open in Excel or import into most other systems.

The Sales System runs on HighLevel, and your data is stored securely on Google Cloud and Amazon Web Services servers in the United States. HighLevel acts as a data processor and its Data Processing Agreement uses Standard Contractual Clauses so data can be transferred lawfully under UK and EU GDPR. You stay in control of your customers’ data, and we can help you add consent checkboxes to your forms.

Yes. We set it up around your business, connect everything and write the messages for you. Day to day you mostly read the notifications on your phone and reply to customers. Your hour of support each month covers changes and help, and you can always pick up the phone.

It runs month to month with no 12 month contract, so you are not locked in. Just give us 30 days’ notice if you want to stop, and we can export your contacts for you before you go.

It is a done-for-you system that replies to new enquiries, texts back missed calls, sends booking reminders, chases quotes and asks for reviews automatically. It includes your own CRM and phone app, AI website chat, 250 texts a month and 1 hour of support, for £99 a month plus VAT.

No. We are based in Wellingborough and work with lots of Northamptonshire businesses, but the system is set up online and works anywhere in the UK.

You can add an AI voice agent that answers incoming calls from £34.99 a month, a done-for-you monthly newsletter for £19.99 a month, extra texts at 10p each and extra AI writing at 10p per 1,000 words. All prices are plus VAT.

No. It works with the website you already have. If you would like a new one, see our pay monthly websites, from £34.99 a month plus VAT.

Most systems are live in two to four weeks. We connect your forms, phone number, diary and ad accounts, and write the messages with you so they sound like you.